RETURN POLICY

We typically do not accept returns unless there is a valid reason to do so. Valid reasons may include but are not limited to:

  • Defective or damaged products upon receipt
  • Incorrect items received
  • Items that do not meet the specifications as described

To be eligible for a return, you must notify us within 24 hours of receiving your order. After this timeframe, we may not be able to process your return request.

If you believe your purchase qualifies for a return, please contact our team at sales@blanctraders.com. Our team will guide you through the return process and provide you with the necessary instructions.

REFUND POLICY

We do not offer refunds for any purchases made through our platform. All sales are final.Refunds may be considered in exceptional circumstances and will be granted at the sole discretion of Blanc Traders. Valid reasons for refunds include but are not limited to:

  • Defective or damaged products upon receipt
  • Incorrect items received
  • Items that do not meet the specifications as described

If you believe your purchase qualifies for a refund, please refer to our return policy for instructions on how to proceed. Our customer service team will review your request and notify you of the outcome.

SHIPPING POLICY

At Blanc Traders, we do not handle shipping directly. It is the responsibility of the customer to arrange for shipping of their orders. However, we are more than happy to recommend reliable shipping services to assist you with your shipping needs.

For international shipments, we kindly request our customers to adhere to the laws and regulations of the destination country. This includes providing all necessary documentation, paying any applicable duties or taxes, and ensuring that the items being shipped comply with local laws.

Please note that shipping times and costs may vary depending on the shipping service selected and the destination. We recommend that you contact the shipping service directly for more information on their services and pricing.

PRIVACY POLICY

At Blanc Traders, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data in accordance with Florida law, particularly the Florida Information Protection Act (FIPA). As a Miami-based wholesale distribution company, we collect essential information required for commercial transactions, including contact details, business credentials, payment information, and order histories. This information is primarily gathered when you create an account, place orders, or communicate with our customer service team. We use your information solely for legitimate business purposes such as processing orders, managing accounts, providing customer support, improving our services, and preventing fraudulent activities.

Under Florida law, we maintain appropriate security measures to protect your personal information from unauthorized access, including technical, physical, and administrative safeguards that comply with FIPA standards. We promptly notify affected individuals in the event of a data breach as required by Florida Statute § 501.171. While we do not sell your personal information to third parties, we may share it with service providers who help us operate our business, shipping partners you select, legal authorities when required by law, and business partners during corporate transactions such as mergers or acquisitions.

As a Florida business exporting internationally, we adhere to both state regulations and applicable international data protection standards when transferring information across borders. We retain your information only as long as necessary to fulfill our business purposes or as required by Florida law. You have the right to access and correct your personal information, and we will respond to such requests within 30 days. For Florida residents, you may also have rights under Florida's consumer protection laws regarding your personal information. Our services are not intended for individuals under 18, and we do not knowingly collect information from minors in compliance with the Children's Online Privacy Protection Act. By engaging with Blanc Traders, you acknowledge this privacy policy and consent to the practices described herein. For any privacy-related inquiries, please contact us at support@blanctraders.com