1. Payment Terms:

The Client agrees to pay for all goods purchased from the Company upfront, prior to the release of the goods. Failure to make payment may result in delays or cancellation of the order.

2. Shipping Policy:

Our prices are based on Ex-Works/FOB terms. This means that the buyer assumes responsibility for the goods once they leave our premises. It is the customer's responsibility to arrange and pay for shipping services to their desired destination. We offer guidance and support in selecting appropriate shipping methods and partners, but the ultimate responsibility lies with the customer. For international shipments, customers are responsible for complying with import/export regulations, including customs duties, taxes, and documentation requirements imposed by the destination country. We recommend familiarizing yourself with local laws and regulations to avoid any potential delays or penalties. Additionally, we can provide referrals to customs brokers to help facilitate the import/export process.

3. Refund Policy:

We generally do not accept refunds unless the Company finds the reason to be valid. If the Client believes they have a valid reason for a refund, they must contact our customer service team with details regarding their request. In some cases, the Company may offer store credit for the full purchase amount as an alternative to a monetary refund, depending on the reason provided.

4. Return Policy:

We generally do not accept returns on purchased items to maintain efficiency and product quality. However, under exceptional circumstances, returns may be considered at the Company's discretion. In such cases, a restocking fee of 25% will be applied to the total purchase price.

5. Warranty Disclaimer:

The Company does not pass warranties on products sold to the Client. Any warranties or guarantees provided by manufacturers are subject to their terms and conditions. The Company disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

6. Billing Disputes

Disputes regarding the accuracy of invoices must be made within 48 hours of receipt of an invoice. Invoice corrections will be made upon verification of validity of the dispute. Billing dispute categories are as follows.

Duplicate Charges:

Multiple charge occurring for the same product. Product Shortages: Product was invoiced, but not received. Product Differences: Product received differs from product invoiced. Pricing Discrepancies: Price on the invoice differs from the agreed upon price.

7. Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of Florida, without regard to its conflict of law provisions.

8. Entire Agreement:

This Agreement constitutes the entire agreement between the Parties concerning the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.